Privacy Policy
Our commitment to your privacy
Small Business Legal Pty Ltd (“SBL”, "we", "us") respects your privacy and handles your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information.
Information that we collect
We may collect the following personal information when you interact with our website or request a consultation or our services:
Name
Address
Phone number
Email address
Details of your legal queries
How We Use and Disclose Your Information
We use your personal information to:
Respond to your queries, consultation requests, or provide quotes and legal advice.
Deliver legal services and relevant information.
Manage our internal records and administrative functions.
Improve our services and enhance customer experience.
Meet our legal obligations, resolve disputes, and enforce agreements.
Send marketing or promotional communications (via email, SMS, social media, or mail) in accordance with the Spam Act. You can opt-out at any time by using the unsubscribe link provided.
We only disclose your information to third parties:
With your consent; or
Where disclosure is directly related to the primary purpose of collection (as outlined above).
Security of Your Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our systems are password protected, and we apply various administrative and technical safeguards. However, no method is completely secure, and we cannot guarantee absolute security.
External Links
Our website may include links to external websites. We do not control these websites and recommend you review their individual privacy policies, as we are not responsible for their practices.
Accessing and Correcting Your Information
You have the right to request access to, or correction of, the personal information we hold about you. Please contact us (details below), and we will respond promptly. We may require verification of your identity before processing your request. If access or correction is refused, we will provide reasons for our decision.
Making a Complaint
If you have concerns or complaints about our handling of your personal information, please contact us. We will promptly investigate and respond to your complaint in accordance with our legal obligations.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@smallbusinesslegal.biz
Last updated: 1 April 2025